First of all, our sincere apologizes for our delay in the promised updates.
Our Quality department is fully involved in the recall issue, and is still working on the update of the brazing and it’s subcomponents production procedures.
Unfortunately, we are still not able to define the date where we will restart the production. The priority is to have this procedures updated to guarantee the highest quality possible.
We all hope to have the Basics again with us soon, and we will do it.
We, Totem MT., are voluntarily recalling all Basic cams with serial numbers starting from 1706200 to 1733205 (as shown in the figure below), which we kindly request you to stop using immediately.
This recall is being issued based on our quality controls indicating a lower than expected strength specification of the brazing, which affects Basic cams of all sizes, manufactured between 7 February 2017 and 15 August 2017. While, as of today, no failure has been reported by any of our customers, their use as climbing equipment could lead to serious injury or death.
Due to this, if you happen to be an owner of a Basic cam with the abovementioned serial number, please let us know by sending us an email to recall@totemcams.com so that we can commence with the recall process.
We are a small but proud company committed to providing the best quality products to the climbing community, to which we belong. We apologize for the inconvenience this issue may cause to some of you, but know that we will do our best to manage it in a timely manner. Due to the size of our company and our limited resources, this will pose a big challenge for us, so we kindly request you to have patience and bear with us so that we can continue to do what we love: providing you with gear we feel proud of.
Yours,
The Totem MT. team.
FREQUENTLY ASKED QUESTIONS(FAQ)
What has the defect on the brazing been?
The stem, where the steel cable is brazed to, is CNC machined. A change made in machining process led to a change in a surface condition of the stem, and to poorer brazing properties.
How did you detect the strength drop?
A lower than required strength specification was detected in our internal regular quality controls.
Why are we recalling now a defect which started on February 2017?
The change in machining process referred above, was not considered by our Technical Office as critical for brazing properties, so no extra controls were made due to this change. Furthermore, the strength drop due to this change is only detected in a low percentage of units, so our internal regular quality controls took months to detect a faulty unit.
Which are the strength specifications that could be expected in the recalled batch?
After intensive testing of brazing units, we have found that the strength drops to 6-7KN in a 2% of the batch of units been recalled, while at list 90% of the cases show a strength above 10KN.
How will this incident affect to the future Basic model production?
We will reinforce both our manufacturing and quality control processes for the Basic. The production will be temporary stopped until we implement said reinforced processes.
The Basic model is individually tested. Why did this test not detect the defect?
The model Basic is individually tested at 5KN, which has been proved not to live up to our standards. The correction of the individual test load is one of the changes that we will most probably apply before to start the new Basics production.
Does this incident affect the Totem Cam model in any way?
The Totem Cams do not have any brazing process, so this recall does not directly affect them in any way. The swagging processes to join the cables of the Totem Cam are more standardized and are much easier to check than brazing processes. Furthermore, the Totem Cams are individually tested from 5KN to 9KN, depending to the size. However, Totem MT quality control processes could be improved in some way due to the issue found in Basic model brazing process. This shall also benefit the Totem Cam model too.
The jury is made up of professionals from the world of photography and mountain, it will issue its decision, which will be final, the 30th of October 2017. The winning pictures will be published on the blog and social networks and the winners will be informed by e-mail.
Observations:
The participant declares and guarantees that the submitted work was created by him/her and that he/she holds all rights to the work. All the pictures could be used in the Totem Cams blog, website or social networks in order to promote the contest.
Artists and authors will remain sole copyright owners of their works. Totem Cams binds itself to comply with the offer’s copyright and so to take care about the use of their works.
The fact of sending a picture will means that you agree completely the contest rules.
Our mate Angel Luis Salamanca left at the end of April of this year together with his mate Jao Garcia to Nepal aiming at opening a new route in an unclimbed 6000-meter close to Lobuche.
On his return, Angel tell us about his experience:
By the end of April we headed to Nepal having in mind the idea of ascending the imposing northern face of Lobuche West, however a landslide from its wall, made us change plans and focused in a nameless virgin peak, of about 6080 meters high and 900 meters drop. Such a peak is located in the Changri Nup Glacier, very near the Everest. It is a nearly unclimbed valley and hardly visited.
We set off from the town of Lobuche, at 4900 meters high. We carried in two days, the material so as to be able to mount the base camp in a non rock area at about 5100 meters. It was very hard, a 10-hour trekking every day, snowing, with weather forecast against us, weight on our backs and a hellish moraine found is this valley. However, we have already settled down and are ready for the adventure.
We started trekking at 3 o’clock in the morning using front lights. Our steps and the song of snow partridges inhabiting the area were the only sound. The first shape glanced at sunrise is the Everest. The way starts with good snow, but when the sun comes up, it starts to soften. We began with 55 to 60 degrees gradient so as to reach – as we go forward – the average 70 degrees and 80 degrees at the end, with a very hard ice and our backpacks on our backs to make a vivac. The weight of the backpack with the equipment for the vivac (which was not used eventually) and the 6000 meters were taking their toll. We gave up roping at a full length and started roping by for 15 meters. We put two or three screws and hung to rest. Protection was mainly by ice screws but also with some rock coming up on the spot, with some crevasse where to be able to place our Totem Cams or some Basic, which fitted perfectly.
On reaching the top edge, it started snowing heavily – thick flakes which covered rapidly the crevasses on the floor what made me fall into one of them, holding on open arms so as not to get to the bottom. We didn’t work out the route well and came up at about 30 meters left-away of the top. So close and so far, with recently dropped snow and not seeing properly. We decided to come down carrying the same weight which had bothered us so much on the way up. I was about to kick it away to find it down later, on second thoughts I gave up nonsense.
At 6 o’clock, shriveled as a prune, since we had nearly had no water, we reached the base camp. We left our backpacks leaning on a stone leaving them to be covered by falling snow. We got into the sleeping bags to relax till the next day, but the pain in my toes because of knocking with the crampons against the ice was such, that it prevented me from sleeping at all.
In the morning, everything was recently-fallen snow-covered, the sun came up embracing us and Morpheus let us sleep for a little while.
In spite of not reaching the summit – nearly reached, this mountain, Nepal and its people left us a very pleasant taste in the mouth. We will return…
« If you fall, bounce back, handle adversity and find always the courage and the energy to continue. Make your existence great! »
Eleonora » Lola » is a passionate climber in all season.
In March 2015, while she is climbing an icefall in Val Daone, she is victim of a dreadful accident in which she loses the use of her legs. For Lola, however, the desire to resume physical activity and dive back into the climbing is overwhelming, and after a few months of rehabilitation, she accepts without hesitation the proposal of Diego Pezzoli to climb, with special equipments, a way on the mythical El Capitan wall, in Yosemite National Park.
The film is a story of this experience, without wanting to be a history of the ascent, but rather a story of how she prepared and lived it, in a mix of carefree smiles, real action, nights in portal edge, hours and days together great friends.
« Totem Cams saved my life » the story of Gregor Staggl :
Jef Verstraeten, Wolfi Reidlinger, Phillip Pichlbauer, Gregor Staggl.
After 10 days of climbing and getting used to the rock in the beautiful Sultanate of Oman, Jef, Wolfi, Phillip and I decided that it was time to go for the 1000m wall of Jebel Misht. This mountain became one of the main reasons for the trip, after watching the video by Hansjörg Auer and Much Mayr climbing ‘Fata Morgana’, a 7c line through the south face with only few bolts.
In the afternoon, we arrived at our campsite and could finally gaze upon the impressive mountain face. Eagerly we pulled out the guidebook to study all the different lines that led through the wall. There it was, “Fata Morgana”. The name itself had an ominous touch to it and Jef and I were keen on trying it ourselves. Still, it was quite intimidating and therefore, we chose another route as test piece.
‘Make love not war’, 7b, 25 pitches through the southeast wall. With its many hard pitches (one 7b, three 7a’s and several 6b+ to 6c), we thought it was comparable in terms of difficulty, but less serious since all the belays and hard slabs were bolted. Our goal was to make a team-red-point ascent, thus we prepared for a bivvy on the ledge after pitch 15. We had to pack light with 2 liters of water each, a few Oatkings and two Snickers for the top. Regarding the gear, one set of Totem Cams complemented with some bigger and smaller sizes and some nuts had to be enough.
In the early hours, we set out for the silhouette of Jebel Misht and reached the mountain face short before dawn. There our paths separated. Wolfi and Phillip searched for the entry of ‘Shukran’ and Jef and I looked for the features of our line.
At first daylight, we started the climb and made fast progress. Jef took care of two 7a’s and I led the 7b-pitch. Onsighting every pitch except for a 6c-slab that I had to do twice, we already reached the bivvy ledge at 2pm. Climbing in the sun with only little water was exhausting, but at this rate, we began believing in a one-day-ascent. Finally, we reached the last hard pitch, a 7a-50m-crack. Tired and thirsty, I was glad that it was again Jef’s turn to lead. When he managed to ascend to the next anchor onsight, I joyously cleared my belay and scrambled up to give him the high-five he earned. From there it was only eight pitches to go, many 5’s and nothing harder than 6a+. In our heads, we were already on the peak and could start planning for “Fata Morgana”.
It was two hours until dusk. To make the most out of the remaining daylight, we postponed the next drinking break to the next belay. Keeping the backpack, I hastily started with the next pitch, a rather short 5+. I scrambled up the chimney, placed a red Totem at 5 meters and a green one at 10. Thirsty and tired, I grabbed a flake with my right hand, doubled it and wanted to pull my weight closer to the top.
Tearing out the flake, I was suddenly in mid-air. Falling and screaming, I braced myself for the impact. The fall should have been over by then, but it was not. I took a deep breath and screamed again. In an instant, I came to an abrupt halt, crashing sideways against the wall. After falling 25 meters, I found myself hanging below the anchor. The green Totem was placed badly and broke out under the impact and so I was hanging in the lower, red cam. I could tell you now that I had seen my life flashing before my eyes or that my thoughts were with my one true love, but to be honest, my first thought was that I had to reclimb that stupid pitch. Then, I took a close look at my left hand, which was bleeding heavily. There was a deep cut in my palm. Anxiously I tried moving all my fingers and was quite relieved, when everything moved as it was supposed to.
Reaching the summit was now out of question. Jef had to lower me to the previous belay, where I could attach myself. After retrieving the red Totem that had held my fall, he repelled to my position and helped me treating the wound. We tried to immobilize my left thumb with the bandages and luckily, I could still use my left fingers and my right hand. Calming down a bit, we proceeded with the repelling. Jef always went first and prepared everything for me to follow. I tried to help as much as I could and in less than two hours, we reached the bottom. The sun had set half an hour before and so we were sitting in the dark, regaining some strength and eating the Snickers that we had saved for the top.
It still took us two hours to reach the camp and get to our car. On the way, we could contact Wolfi and Phillip, who managed to reach the top of ‘Shukran’, and tell them that we were heading for the hospital. While they were beginning the long descent, we drove to the next bigger city called Ibri. At the end of my strength, I fell asleep during the drive and at midnight, I could finally see a doctor. With a big but superficial wound on my hip, a rope burn on my right arm, many scratches and a deep cut in my left palm, I was lucky. No broken bones, only some stitches. At half past 4 a.m., I could finally lie down in our tent. Exhausted, but alive!
The jury is made up of professionals from the world of photography and mountain, it will issue its decision, which will be final, the 28th of November 2016. The winning pictures will be published on the blog and social networks and the winners will be informed by e-mail.
Observations:
The participant declares and guarantees that the submitted work was created by him/her and that he/she holds all rights to the work. All the pictures could be used in the Totem Cams blog, website or social networks in order to promote the contest.
Artists and authors will remain sole copyright owners of their works. Totem Cams binds itself to comply with the offer’s copyright and so to take care about the use of their works.
The fact of sending a picture will means that you agree completely the contest rules.